Promo code is valid on orders above $100 and must be entered at the Checkout to apply.
Promo code is only valid at www.wahu.com.au and cannot be used at a retailer or stockist stores.
Promo code is a single use only and cannot be used in conjunction with any other promotions. Not valid on sale items.
Crown & Andrews Pty Ltd ABN 22 168 846 017 does not accept liability for any loss or damages caused by this website, or any website linked to this website.
Crown & Andrews Pty Ltd reserves the right to refuse or cancel an order at any time without giving reason. We will make all reasonable effort to contact the customer using the details provided and all received monies will be refunded using the method received.
Crown & Andrews Pty Ltd websites (including www.wahu.com.au and www.nippas.com.au and www.britznpieces.com.au) offer on-line purchasing. Orders via phone, fax or email will not be accepted.
All Australian domestic customers and deliveries sent to Australian delivery addresses from the website will be subject to Australian GST.
The rate of Australian GST is 10%.
Crown & Andrews Pty Ltd will publish or display the current shipping rates on the websites as applicable.
Shipping rates may vary or be waived as part of promotions or sales on the website and the part or fully discounted shipping may cease at any time at the discretion of Crown & Andrews Pty Ltd
Crown & Andrews Pty Ltd reserves the right to change any or all of the following, at any time:
- Shipping rates charged to any destination;
- Delivery method;
- Carrier or shipping provider.
We aim to dispatch orders on the next business day.
Orders are normally dispatched within 1-3 business days of Order Confirmation subject to all ordered items being in stock.
If any items cannot be fulfilled from your order we will contact you via email.
Crown & Andrews Pty Ltd does not offer international shipping.
On receiving the order the customer is responsible for inspecting the goods for fault or damage.
Should the items ordered not be of acceptable quality, it is the customer’s responsibility to notify Crown & Andrews Pty Ltd, as soon as possible. Please see Returns or Exchanges Policy for more information.
Crown & Andrews Pty Ltd reserves the right to change prices without notice.
All prices and orders are displayed and processed in Australian Dollars (AUD) and will include Goods and Services Tax (10% GST) for all orders being delivered within Australia unless otherwise stated.
Swim Vests are eligible for exchange online within 14 days of payment given the tax invoice can be produced, original tags are attached and items are in an unused condition.
To obtain an exchange online, the items must be returned with a completed “Exchange & Return Form”, To obtain a copy of this form
To ensure the preferred item for exchange is held whilst the returning order is in transit, To email us, please visit our Support centrein advance with the below information. If the style you require is out of stock an online credit note or refund will be issued.
Name
Phone Number
Email Address (if different than sending address)
Order Number (Situated on your invoice)
Desired Item for exchange (Item Name, Size, Colour)
Refunds can be issued on Swim Vests made online on www.wahu.com.au only. Refunds for Swim Vests purchased on www.wahu.com.au are not accepted in our retail stockists’ stores.
Swim Vests purchased on sale (permanently marked down items situated in the specials section of www.wahu.com.au) are not eligible for refunds; unless faulty, wrongly described or not of merchandisable quality.
All Swim Vests are subject to inspection. Shipping costs are the responsibility of the customer and cannot be refunded unless the item is faulty.
All other items are not eligible for refunds; unless faulty, wrongly described or not of merchandisable quality.
The customer is entitled to choose a replacement or full refund if the item is faulty, wrongly described or not of merchandisable quality.
Refunds can only be provided by returning the product online with a completed “Exchange & Return Form”, situated on the reverse side of the invoice. To obtain a copy of this form Click Here.
Unit 4/1 Basalt Rd,Pemulwuy NSW 2145 Australia.
Crown & Andrews Pty Ltd reserves the right to determine whether a product is faulty and conduct a production and quality check. If deemed faulty by a Crown & Andrews Pty Ltd Representative, a replacement item will be shipped where possible subject to stock availability or a credit note issued. A response for Faulty Claims will be received within 48 hours of the items arrival at the Crown & Andrews Pty Ltd Head Office.
PLEASE NOTE:
a) Crown & Andrews Pty Ltd will not be held responsible if there is a delay in delivery.
b) Customers will be responsible for the return shipping and handling charge.
c) For faulty or damaged goods, please include a copy of your postage receipt. If the product is deemed faulty after review we will then credit the cost of postage back to you.
d) You need to send the original or a copy of receipt with your order.
e) In the event that your product is lost in transit, Britz Marketing Australasia will not be held liable and therefore recommends that you send all returns via Registered Post.
f) We ask that you allow 7 business days from the day you return your package for your account to be credited.
If your order is returned for refund or online credit note and you have received a promotional item of gift with purchase, the item must also be returned in an original condition with tags intact; otherwise the retail price will be deducted from the refunded amount.
There is no warranty or exchange on Gift with Purchase items and/or Promotional Products.
Gifts with purchase are subject to availability. Subject to any rights you may have at law, they cannot be exchanged or refunded and a warranty does not apply. Gifts with purchase cannot be redeemed for cash and are only available at time of purchase.
Orders cannot be cancelled or amended once placed and you have received your order confirmation. Please follow the returns and exchange process if you wish to make changes to your order.
In the event that an item is listed at an incorrect price or with incorrect information, Crown & Andrews Pty Ltd reserves the right to withdraw an item from sale, and to refuse or cancel orders.
Crown & Andrews Pty Ltd will make all reasonable effort to contact the customer using the details provided and all received monies will be refunded using the method received. This means that the credit card used to purchase the goods would be the destination of any credit that may be applicable.
Crown & Andrews Pty Ltd
ABN 22 168 846 017
Unit 4/1 Basalt Rd,Pemulwuy NSW 2145 Australia.
EMAIL | admin@wahu.com.au
Competition is available to Australian residents only
Chosen winner/s must confirm their mailing address and email address
There is no minimum age to enter, competitions are open to all
Wahu (Trading as Crown & Andrews Pty Ltd) reserve the right to end or amend the competition at any time
The winner will be selected at random from all the entries received before the closing date and time
The winner will be emailed within 7 days of the closing date
Should Goliath Games be unable to contact the winners or the winners fail to respond by email within 7 days, another winner may be selected
Prizes will be dispatched to the winners within 30 days of competition end
The claimant agrees and acknowledges that they have read these Conditions of Claim (and Schedule) and that claiming a gift in the Promotion is deemed to be acceptance of these Conditions of Claim (and Schedule). Any capitalised terms used in these Conditions of Claim have the meaning given in the Schedule, unless stated otherwise. Offer not valid in conjunction with any other offer.
The Promotion commences on the Start Date and ends on the End Date ("Promotional Period"). Claims are deemed to be received at the time of receipt by the Promoter and not at the time of transmission or deposit by the claimant. Records of the Promoter and its agencies are final and conclusive as to the time of receipt.
Valid and eligible claims will be accepted during the Promotional Period, while gift stocks last.
Employees (and their immediate family members) of agencies/companies directly associated with the conduct of this Promotion, the Promoter, businesses involved in determination of winner/s for the Promotion, businesses involved in the management of the Promotion, any organisation benefiting from the Promotion, the Promoter’s distributors, suppliers, subsidiary companies/businesses and associated companies and agencies are not eligible to claim. "Immediate family member" means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.
The value of the gifts is accurate and based upon the recommended retail value of the gifts (inclusive of GST) at the date of printing. The Promoter accepts no responsibility for any variation in the value of the gifts after that date.
No part of a prize is exchangeable, redeemable for cash or any other prize or transferable, unless otherwise specified in writing by the Promoter.
If there is a dispute as to the identity of a claimant, the Promoter reserves the right, in its sole discretion, to determine the identity of the claimant.
Claimants' personal information will be collected by the Promoter. Personal information will be stored on the Promoter's database. The Promoter may use this information for future marketing purposes regarding its products, including contacting the entrant electronically. The Promoter is bound by the Australian Privacy Principles in accordance with the Privacy Act 1988 (Cth) and its privacy policy which is located at www.wahupets.com.au. The Promoter's privacy policy contains information about how the entrant may access, update and seek correction of the personal information the Promoter holds about them and how the entrant may complain about any potential breach by the Promoter of the Australian Privacy Principles or any other Australian privacy laws and how such complaints will be dealt with. The Promoter collects personal information about claimants to enable them to participate in this Promotion and may disclose the claimants' personal information to third parties including its contractors and agents, prize suppliers and service providers to assist in conducting this Promotion and to the State and Territory lottery departments as required under the relevant lottery legislation. If the claimant does not provide their personal information as requested, they may be ineligible to enter or claim a prize in the Promotion. Personal information collected from claimants will not be disclosed to any entity located outside of Australia.
If a gift is provided to the Promoter by a third party, the gift is subject to the terms and conditions of the third party gift supplier and the provision of the gift is the sole responsibility of the third party and not the Promoter. The terms and conditions which apply to the gift at the time it is issued to the claimant will prevail over these Conditions of Claim, to the extent of any inconsistency. The Promoter accepts no responsibility or liability for any delay or failure by the third party to deliver the gift, any delay or failure relating to the gift itself or failure by the third party to meet any of its obligations in these Conditions of Claim or otherwise.
Any guarantee or warranty given is in addition to any relevant statutory guarantees and warranties and nothing in these Conditions of Claim restricts, excludes or modifies or purports to restrict, exclude or modify any statutory consumer rights under any applicable law including the Competition and Consumer Act 2010 (Cth).
If for any reason any aspect of this Promotion is not capable of running as planned, including by reason of computer virus, communications network failure, bugs, tampering, unauthorised intervention, fraud, technical failure or any cause beyond the control of the Promoter, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion and invalidate any affected entries, or suspend or modify a gift, subject to State or Territory regulation.
The Promoter reserves the right, at any time, to validate and check the authenticity of claims and claimant's details (including a claimant's identity, age and place of residence). In the event that a claimant cannot provide suitable proof as required by the Promoter to validate their entry, the claimant will forfeit the gift in whole and no substitute will be offered. Incomplete, indecipherable, inaudible, incorrect and illegible claims, as applicable, will at the Promoter's discretion be deemed invalid and not eligible to claim a gift. Claims containing offensive or defamatory comments, or which breach any law or infringe any third party rights, including intellectual property rights, are not eligible to claim a gift. The use of any automated entry software or any other mechanical or electronic means that allows an individual to automatically claim repeatedly is prohibited and may render all claims submitted by that individual invalid.
The Promoter reserves the right to disqualify claims in the event of non-compliance with these Conditions of Claim. In the event that there is a dispute concerning the conduct of the Promotion or claiming a prize, the Promoter will resolve the dispute in direct consultation with the claimant. If the dispute cannot be resolved the Promoter’s decision will be final.
The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence or wilful misconduct) in connection with this Promotion or accepting or using any gift (or recommendation), except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).
The claimant will participate in and co-operate as required with all reasonable marketing and editorial activities relating to the Promotion, including (but not limited to) being recorded, photographed, filmed or interviewed and acknowledges that the Promoter may use any such marketing and editorial material without further reference or compensation to them.
The Promoter accepts no responsibility for any tax implications and the claimant must seek their own independent financial advice in regards to the tax implications relating to the gift or acceptance of the gift.
Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of these rights.
Authorised under: NSW Authority No. TP/01328.
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our terms and conditions and our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
Wahu Australia
Mobile Message Service Terms and Conditions
Last updated: 18.082023
The Wahu Australia mobile message service (the "Service") is operated by Crown & Andrews Pty Ltd.
, “we”, or “us”. Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Wahu's SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Wahu's through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Wahu Australia. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to [insert your sending number] or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Wahu Australia mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to [insert your sending number] or email Support centre.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice https://wahu.com.au/pages/privacy.
