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General Terms & Conditions

Terms & Conditions

Sign up to receive $20 off your First Order

Promo code is valid on orders above $100 and must be entered at the Checkout to apply.

Promo code is only valid at and cannot be used at a retailer or stockist stores.

Promo code is a single use only and cannot be used in conjunction with any other promotions. Not valid on sale items.



Crown & Andrews Pty Ltd ABN 22 168 846 017 does not accept liability for any loss or damages caused by this website, or any website linked to this website.

Crown & Andrews Pty Ltd reserves the right to refuse or cancel an order at any time without giving reason. We will make all reasonable effort to contact the customer using the details provided and all received monies will be refunded using the method received.

Ordering Method

Crown & Andrews Pty Ltd websites (including and and offer on-line purchasing. Orders via phone, fax or email will not be accepted.

GST (Australian domestic Goods and Services)

All Australian domestic customers and deliveries sent to Australian delivery addresses from the website will be subject to Australian GST.

The rate of Australian GST is 10%.

Shipping Rates

Crown & Andrews Pty Ltd will publish or display the current shipping rates on the websites as applicable.

Shipping rates may vary or be waived as part of promotions or sales on the website and the part or fully discounted shipping may cease at any time at the discretion of Crown & Andrews Pty Ltd

Crown & Andrews Pty Ltd reserves the right to change any or all of the following, at any time:

- Shipping rates charged to any destination;

- Delivery method;

- Carrier or shipping provider.

Dispatch of Orders

We aim to dispatch orders on the next business day.

Orders are normally dispatched within 1-3 business days of Order Confirmation subject to all ordered items being in stock.

If any items cannot be fulfilled from your order we will contact you via email.

International Shipping

Crown & Andrews Pty Ltd does not offer international shipping.


Acceptance of Goods

On receiving the order the customer is responsible for inspecting the goods for fault or damage.

Should the items ordered not be of acceptable quality, it is the customer’s responsibility to notify Crown & Andrews Pty Ltd, as soon as possible. Please see Returns or Exchanges Policy for more information.


Crown & Andrews Pty Ltd reserves the right to change prices without notice.

All prices and orders are displayed and processed in Australian Dollars (AUD) and will include Goods and Services Tax (10% GST) for all orders being delivered within Australia unless otherwise stated.

Returns or Exchanges

Swim Vests are eligible for exchange online within 14 days of payment given the tax invoice can be produced, original tags are attached and items are in an unused condition.

To obtain an exchange online, the items must be returned with a completed “Exchange & Return Form”, To obtain a copy of this form  

Click Here

To ensure the preferred item for exchange is held whilst the returning order is in transit, To email us, please visit our Support centre in advance with the below information. If the style you require is out of stock an online credit note or refund will be issued.

Phone Number
Email Address (if different than sending address)
Order Number (Situated on your invoice)
Desired Item for exchange (Item Name, Size, Colour)


Refunds can be issued on Swim Vests made online on only. Refunds for Swim Vests purchased on are not accepted in our retail stockists’ stores.

Swim Vests purchased on sale (permanently marked down items situated in the specials section of are not eligible for refunds; unless faulty, wrongly described or not of merchandisable quality.

All Swim Vests are subject to inspection. Shipping costs are the responsibility of the customer and cannot be refunded unless the item is faulty.

All other items are not eligible for refunds; unless faulty, wrongly described or not of merchandisable quality.

The customer is entitled to choose a replacement or full refund if the item is faulty, wrongly described or not of merchandisable quality.

Refunds can only be provided by returning the product online with a completed “Exchange & Return Form”, situated on the reverse side of the invoice. To obtain a copy of this form Click Here.

Wahu Online Return Orders

Unit 2, 2 Johnston Cresent, Horsley Park NSW 2175

Crown & Andrews Pty Ltd reserves the right to determine whether a product is faulty and conduct a production and quality check. If deemed faulty by a Crown & Andrews Pty Ltd Representative, a replacement item will be shipped where possible subject to stock availability or a credit note issued. A response for Faulty Claims will be received within 48 hours of the items arrival at the Crown & Andrews Pty Ltd Head Office.



a) Crown & Andrews Pty Ltd will not be held responsible if there is a delay in delivery.

b) Customers will be responsible for the return shipping and handling charge.

c) For faulty or damaged goods, please include a copy of your postage receipt. If the product is deemed faulty after review we will then credit the cost of postage back to you.

d) You need to send the original or a copy of receipt with your order.

e) In the event that your product is lost in transit, Britz Marketing Australasia will not be held liable and therefore recommends that you send all returns via Registered Post.

f) We ask that you allow 7 business days from the day you return your package for your account to be credited.

Return of Gift with Purchase or Promotional Items

If your order is returned for refund or online credit note and you have received a promotional item of gift with purchase, the item must also be returned in an original condition with tags intact; otherwise the retail price will be deducted from the refunded amount.

There is no warranty or exchange on Gift with Purchase items and/or Promotional Products.

Gifts with purchase are subject to availability. Subject to any rights you may have at law, they cannot be exchanged or refunded and a warranty does not apply. Gifts with purchase cannot be redeemed for cash and are only available at time of purchase.

Order Cancellations

Orders cannot be cancelled or amended once placed and you have received your order confirmation. Please follow the returns and exchange process if you wish to make changes to your order.

Typographical Errors

In the event that an item is listed at an incorrect price or with incorrect information, Crown & Andrews Pty Ltd reserves the right to withdraw an item from sale, and to refuse or cancel orders.

Crown & Andrews Pty Ltd will make all reasonable effort to contact the customer using the details provided and all received monies will be refunded using the method received. This means that the credit card used to purchase the goods would be the destination of any credit that may be applicable.


Crown & Andrews Pty Ltd
ABN 22 168 846 017
Unit 2, 2 Johnston Cresent, Horsley Park NSW 2175
PHONE | 02 9898 3555
EMAIL |Please visit ourSupport centre

Harlequins Cup 2023 Competition

Find the Harlequins Cup Competiton here

Major prize x 1

$500 Ingenia Holiday Voucher

$200 Wahu Family Voucher

$300 Wahu Families Club Voucher (meaning the family who enters will nominate the Club to receive the Voucher for $300)


1. Eligibility

  • 1.1 Harlequins Cup Promotion (“Competition”) is only
    open to individuals who:
    (i) Are residents of Australia and are aged 18 years or older;
    (ii) Are not employees of Goliath Games, Wahu Australia or Boehringer
    Ingelheim or any of its related corporations or any of their agencies associated with this competition; and
    (iii) Are not a spouse, de facto spouse, parent, child or sibling (whether natural or by adoption) of such an employee; and
    (iv) Have not breached these Terms and Conditions.
    1.2 Each entrant acknowledges that Goliath Games can rely on these Terms and Conditions, even if Goliath Games only learns of an entrant’s ineligibility to enter after the prize has been awarded to the ineligible entrant.


2. Entry

  • 2.1 The competition period commences at 12:01AM on 10th July
    2023 and closes at 11:30PM on 13th August 2023 (“Competition Period”).
    2.2 To enter, entrants must:
    (i) Register via and provide their first name, phone and email address; and

    (ii) Remain a subscriber to the Wahu Australia newsletter for the duration of the Competition Period.

    2.3 Multiple entries per eligible entrant are allowed during the Competition Period.


3. Privacy

  • 3.1 Wahu collects the personal information of entrants for the purposes of conducting the Competition and sending promotional and marketing communications. Wahu’s Privacy Policy is available here:

    3.2 Wahu may also disclose entrants’ personal information to Ingenia Holiday park
    for the purpose of Ingenia Holiday Park sending promotional and
    marketing communications. Please refer to Ingenia Holiday webpage for privacy conditions


4. Submission Conditions

  • 4.1 Incomplete, indecipherable, or illegible entries will be deemed invalid.
    Wahu Australia accepts no responsibility for any incorrect, incomplete or
    lost entries. 
    4.2 Wahu Australia accepts no responsibility for any late, lost or misdirected
    entries including entries not received by Wahu Australia, or delays in the delivery of the entry due to technical issues. 
    4.3 Wahu Australia reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and to disqualify any entrant whose entry is not in accordance with these Terms and Conditions or who otherwise tampers with the entry process. 
    4.4 Wahu’s complete terms and conditions can be found here:


5. Competition Prizes

  • 5.1 The Competition Prize is a Total Prize Pool Value of: $1000

    5.2 The first eligible entry randomly drawn from all entries received during the
    Competition Period will receive one (1) Major Prize. There will be one (1) Major Prize winner in total.
    5.3 Wahu Australia reserve the right to modify or change this prize should travel
    restrictions and or limitations apply that are outside of its control.  
    5.4 The prize winners will be randomly drawn by a representative of Wahu Australia.

    5.5 The prize winners will be contacted directly via phone or email on 14th August 2023
    2023 by a representative of Wahu Australia.
    5.6 It is the responsibility of the prize winner to provide their contact details and claim their prize, as instructed by a representative of Wahu Australia.