Returns Policy

 

We understand selecting the right size online can be a difficult one. For this reason, for our Swim Vests only we welcome an exchange on full priced items on online orders within 14 days of purchase provided the tax invoice can be produced, the original tags are attached and items are returned in their packaging in an unused condition. Refunds can be issued on Swim Vests made online on www.wahu.com.au only. Refunds for Swim Vests purchased on www.wahu.com.au are not accepted in our retail stockists’ stores.

Swim Vests purchased on sale (permanently marked down items situated in the specials section of www.wahu.com.au) are not eligible for refunds; unless faulty, wrongly described or not of merchandisable quality.

All Swim Vests are subject to inspection. Shipping costs are the responsibility of the customer and cannot be refunded unless the item is faulty.

All other items are not eligible for exchange or refunds; unless faulty, wrongly described or not of merchandisable quality.

Click Here to download Return & Exchange Form.